Why it matters
Every request, tracked from start to finish
Maintenance requests are logged the moment they come in, assigned to the right provider, and visible to everyone involved — so nothing gets missed and no one is left wondering.
A clear payment history, always ready
Every completed job creates a payment record automatically. You always know who was paid, how much, and for what — without digging through messages or receipts.
Full oversight of your provider network
You approve which providers work at your property, review their quotes before anything is scheduled, and keep a track record of every job they've completed.
How it works
Step 01
Each unit has a unique QR code posted at the door. Guests scan it to check in — no app download, no account setup. The platform knows who is in which unit from that point forward.
Step 02
The guest selects a category, describes the issue, and sets a priority. The request is logged immediately and routed to your provider network — the whole thing takes under a minute.
Step 03
Your approved providers see the open ticket, submit a price and a couple of available time slots. Everything is attached to the ticket and waiting for your sign-off.
Step 04
You see the quoted price and the proposed time — all on one screen. Approve it, or decline with a note and let them come back with a better offer.
Step 05
The guest rates the provider, the ticket closes, and the payment record is created automatically. Everything is stored on the platform — searchable and available whenever you need it.
Built right
Full audit trail
Every ticket, quote, approval, and payment is logged and searchable. Pull up any job from months ago in seconds — useful when guests or owners have questions.
Vetted providers only
Providers apply and are reviewed before they can access any jobs. You control who works at your property, and every interaction is on the record.
Automatic notifications at every step
Each step in the workflow notifies the right person automatically — guests, providers, and managers all stay in sync without any manual follow-up.
Tailored to Cayman properties
Designed for the vacation rental and long-term condo market on Grand Cayman, with the workflows and structure that local properties actually need.
Documented from start to finish
Completion photos, guest ratings, and timestamps are attached to every ticket — stored on the platform, not on anyone's personal phone.
Scales with your portfolio
Manage one building or several. Units, guests, providers, and managers are all scoped cleanly per property with no overlap.
Early access
Submit your details and we'll be in touch to walk you through the platform and get your building set up.